Shipping and Delivery Policy

At MDLA Wellness, we want your products to arrive quickly, safely, and with full cost transparency. Below you will find all the information about shipping, delivery times, and the conditions for free shipping.

Free Shipping on Orders Over 500 Lei

We offer free shipping for all orders with a total value greater than 500 lei, delivered within Romania.

For orders below the 500 lei threshold, the shipping cost is calculated and displayed automatically during the checkout process, before payment.

Processing and Delivery Times

Order processing is completed within 24–48 business hours after payment confirmation.

Delivery takes between 1–3 business days, depending on the address and courier within Romania. For other countries, the estimated delivery time is one week.

During peak periods (holidays, promotional campaigns), there may be slight delays, but we will notify you if significant changes occur.

Couriers and Order Tracking

We work with trusted courier companies.

Once your order has been shipped, you will receive an email with the tracking number so you can check the delivery status in real time.

Special Areas and Exceptions

There may be restrictions or additional costs for certain remote or hard-to-reach locations.

In such cases, we will contact you to confirm the details before shipping.

Frequently Asked Questions (FAQ)

What is the free shipping threshold?

Free shipping applies to all orders with a total value over 500 lei, delivered within Romania.

How long does delivery take?

Orders are usually delivered within 1–3 business days, depending on the address and courier.

Can I track my order status?

Yes, you will receive an email with the tracking number as soon as your order is shipped.

Contact for Shipping Support

If you have any questions about shipping or your order status, you can contact us via:

Email: support@mdlawellness.com

Or visit our Contact Page.